Patient Feedback

Comments from patients AFTER they have had an overnight sleep study at Sleep HealthCenters. 

 

Note: These comments are unedited and printed exactly as they were written.  Check back monthly for new comments to be posted.

Beverly

  • Thank you to Holly for offering to turn up heat and giving me more blankets when I said I was cold before I went to bed.
  • Everything was great. Holly and Jean were just the best!
  • Holly was very attentive  Was unable to sleep due to unfamiliar noises and she brought me a fan.
  • Jean was great!
  • I cannot think of anything to change. Holly is the perfect person for this environment. She is calming and her tone stays even.  Her directions are simple and concise.
  • Very good, people are professional and really kind. Everything was perfect. (Jean, Holly)

Brighton BWH

  • Best sleep study experience to date - and i have had several. (Gary)
  • Linda did a great job and provided excellent customer service.
  • Gail was an angel!
  • Both techs were great. (Ed, Melissa B)
  • Dan was kind and very helpful.
  • Jean took good care of me.
  • Keep up the good work. (Kathy)
  • Linda was excellent.
  • Eymard was very pleasant; I would recommend him to other patients if they come here
  • Kathy was great - this test is a bit awkward with all the sensors and she did a great job explaining it all to me.

Brookline (BU Medical Group)

  • Good care by Bob and Maritha.
  • Gary was nice and professional, everything as expected and more.
  • Excellent service from Dan.
  • Margo and Gail were nice and helpful.
  • Gail was very informative, told me what to expect from the beginning until the end of the study!
  • Dan was terrific, good care, excellent job.

Cumberland

  • Great technician, very friendly and explained everything.  (Zelia)
  • Zelia was very instructive.

Faulkner

  • Gail and Igor made it very comfortable, very professional.
  • Julie and Margo were excellent.
  • Staff is excellent. (John, Margo)
  • Joyce was great.
  • Hire more people like Ed.

Medford/Worcester

  • Was taken care of very well. (Jean)
  • Bob was most knowledgeable and helpful.
  • Kristie and Bob were very helpful, kind and professional.
  • I think it's excellent. (Holly)
  • The sleep staff is very good - especially Kathy.
  • Both techs were kind and compasionate - which made the experience very comfortable. Thank you Bob and Kathy.
  • My sleep tech (Gail) was very warm as well as knowledgeable, which put my mind at ease.
  • Christina was kind, knowledgeable and professional. She made me feel at ease and great at het job!
  • This was a good experience. Christina was an excellent technologist.

Mass Eye and Ear (Pediatric Lab)

  • Everything was explained and done perfect - keep up the good work. (Rebecca)
  • Adriana did everything perfect.
  • This was a very good experience. (Adriana)
  • Very caring. (Rebecca)
  • You guys are great!  (Rebecca)
  • Excellent treatment - very kind and efficient. (Adriana)
  • The girls were wonderful. (Stephanie, Rebecca)
  • Adriana was GREAT! Thank you for making Amelia very comfortable!

Milton

  • John was terrific! Thank you.
  • My experience was excellent. The tech made sure I was comfortable through the entire night. (John)

North Dartmouth (New Bedford Medical Group)

  • Couldn't been any nicer! (Annemarie)
  • Anne Marie was excellent.
  • The techs were very nice. Made you feel comfortable. (Annemarie, Zelia)
  • Zelia was perfect.
  • Techs were excellent. (Kari, Annemarie)

Stoughton

  • The staff was very professional, friendly and made you feel comfortable. The tech had a soft touch when applying testing equipment and when removing. Great customer service, thank you. (Zelia,  Maritha)
  • Ed was great, he addressed all of my questions and concerns.
  • Ed was great, very helpful and courteous.
  • Ed was great!
  • Everyone I spoke to or cared for me were more than professional. Thank you Julie!

Weymouth

  • A gem. Great personality and professional. Quite good. (Cheri)
  • Joyce was very professional, pleasant and polite.
  • The "nurse" was excellent. (Melissa B)
  • Melissa B was calming and reassuring.
  • They were professional and did a great job. (Stephanie, Cheri)